We would like to thank Members for their patience while we investigated processing issues with OSKO payments and card transactions yesterday. The cause has been determined to be an outage at Optus which intermittently affected services nationally, including those of First Option Bank. The outage was resolved yesterday afternoon and we have observed no further issues for the last 24 hours.

Please be advised that we are currently experiencing issues with card transactions and Osko payments.  We apologise for any inconvenience and appreciate your patience while we work hard to resolve these issues.

Due to the national public holiday on 26th of January, First Option Bank will be closed.

We will be closing for the holidays from 12.30pm on 24 December 2020 and reopening on 4 January 2021. Our Lending Team will return on 11 January 2021. Please make sure you are prepared for the break. • Register for Internet Banking and Easy App• Ensure that your Visa Debit Card is active. If you need one, please contact us as soon as possible• You can use your Card at any ATM – and for payments in store and online …

Members are advised that interest rates on selected Term Deposit and At Call Deposit products have changed. Click here to download a copy of our “Deposit Interest Rates” schedule to review how this may impact you. Deposit account balance cap: The balance cap is now $500,000 for the following accounts: IT Saver Save Account Bonus Saver Retirement Access Saver Cash Management Christmas Saver Any portion of the balance above $500,000 will earn the “Pay Account” rate. Kids Bonus Saver balance …

Members are advised that selected fees and charges will be changing from December.  Summary of changes: Membership Admin Fee* Change to existing $5 per month Personal Cheques^ Change to existing $2.00 per cheque presented Bank@Post Cash Withdrawal^ Change to existing $3.00 per cash withdrawal Paper Statement Fee^ Change to existing $2.50 per paper statement       Business Membership Fee# New fee $10 per month Business staff-assisted fee# New fee $10 per transaction Business temporary internet banking limit increase# New …

First Option Bank has released an update for the iOS and Android versions of its mobile banking app (Easy App). The update is now available via the Apple App Store and Google Play. The app update brings improvements to Osko payments, as well as new calculators to assist members to manage and plan their finances. If you have any issues or questions, please contact the First Option Bank Team.

Whether you’re sending or receiving money internationally, we can help. Send or receive money overseas by a Telegraphic Transfer when using our International Payment service, powered by Western Union Business Solutions (WUBS), and you will go in the draw to win a $1,000 voucher. If you are looking for a timely and reliable way to send or receive funds overseas, our International Payments services gives you 24×7 control. Competitive exchange rates1 $0 fees on incoming international payments2 Timely and reliable3 Send …

Visa is rolling out a new time-saving payment experience built on the latest industry standards.