Megan and Andrew say…

We recently needed to re-finance our Mortgage and the service and care that was provided… was beyond our expectations. Dear First Option, It is with pleasure that I write this email today, in relation to two of your highly dedicated staff members. We recently needed to refinance our Mortgage and the service and care that was provided by them both was beyond our expectations. At all times they were both so helpful, knowledgeable, understanding and extremely dedicated to the task. We had considered changing banks if not for the fantastic service provided by them. I regularly needed to call them both for different matters and nothing was ever too much trouble and all matters were dealt with promptly and with ease. I am a firm believer in credit where credit is due. So often people find it easier to write a letter of complaint rather than a letter of compliment. I sincerely hope both of them are valued staff members of First Option and this email is passed onto both of them. Thank you for your fantastic service. We are very grateful. Warmest Regards,