Monish says…

I did all my research before engaging in the idea of an investment property and I found that First Option had the best and most flexible mortgage solution for my needs. Well, as this was my first time applying for a loan, I was quite daunted by the idea of having to deal with a pile of paperwork. But to my surprise, the process wasn't all that complicated. Obviously I did all my research before engaging in the idea of an investment property and I found that First Option had the best and most flexible mortgage solution for my needs. Also, the fact that my parents are existent customers of First Option, I relied on them heavily to inform me of their experience and insights. All I can say is they had a very positive experience and I can now say that I too had a very pleasant experience throughout my journey of owning my first property. Due to my inexperience in such an endeavour, I sought extensive advice from everyone, from family, friends and other work colleagues. But my loan adviser Irene was most helpful in breaking down all the procedures and expectations involved with buying a house and I greatly appreciate her advice in every manner. She was very patient with me and explained everything I needed to know and more. Therefore I'm glad to say that everything went smoothly and I am very happy and proud of having the honourable title of home owner. Furthermore, her assistance and helpfulness with the purchase of my first brand new car was also excellent. Once again, this was my first time applying for a car loan and once again, I credit Irene for her patience and understanding. I'd say 2013 would go down in my life as a massive milestone due to all that I have been able to achieve this year and a lot of it is credited to the professionalism and great customer service I experienced from Irene and other employees at First Option. It's safe to say that I look forward to returning as a customer for future business endeavours I may undertake with First Option.