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Self-help videos for members

Mobile banking - the basics

How do I set-up mobile banking apps?

How do I activate one-time passwords? 

How do I set up a PayID?

How do I set up account alerts?

How to avoid banking fees

What is internet banking?

What to do if you can't connect

How do I change my card PIN?

How to transfer money with the mobile app?

How do I find my account details?

What is SMS banking?

How do I change my default account balance?

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Any advice or information on this site does not take into account your personal objectives, financial situation or needs and you should consider whether it is appropriate for you. All loan applications are subject to First Option Bank standard credit approval criteria. Please review our 'Account and Access Facility Conditions of Use' and Financial Services Guide. © Copyright 2024 First Option Bank Ltd | ABN 95 087 650 735 | AFSL / Australian Credit Licence 236 509

  • Borrowing
    • Simple home loans
    • Complete home loans
    • Car loans
    • Personal loans
    • BeGreen
    • Low-rate Visa credit card
  • Banking
    • Better banking
    • Kids Bonus Saver
    • Business Banking
    • Business Bonus Saver
    • High-interest savings
    • Digital banking
    • Term deposits
  • About Us
    • About Us
    • Why Us
    • Our Board of Directors
  • Member support
    • Member info
    • Self-help videos
    • Security
    • Calculators
  • Contact Us
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Scheduled Maintenance Notification19 September 2024 10:00pm to Midnight

First Option will be performing maintenance and upgrades from 10pm until midnight on Thursday 19th September 2024.

During this time, there will be intermittent outages of internet banking, mobile app and payment services.